Lizzy opens up a technical assistance call center in Mumbai...
Those motivational posters on the wall are a nice touch, Apu...
Tank you berry much, Mr. Lizzy.
Getting back to business... Have your CSR's get the customer's credit card number up front before transferring them to technical.
Got it.
And, since we're paid by the minute, make sure the technicians speak with a thick, non-understandable Indian accent as it will keep the client on the line longer.
