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| "It's not hard to gently guide people and make them feel empowered and responsible." | |
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| Here is some bullshit imaginary conversation that ends in 6 lines with the user completely understanding tech support and following all his instructions without complaint! See how easy it is? *preen* | |
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| "Honestly, all these threads and complaints about helping with computers, they always make me think that it's down to faults in the computer people blah blah blah..." | |
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| This guy is either a zen master or completely stupid. | |
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