The first step we're implementing is that instead of dialing a '9' to get an outside line we will now be dialing a '4'.
Um...how is that supposed to help us be more productive?
Now, instead of people accidently dialing 911 at least once a day and the Po-Po responding, we will no longer have to deal with that.
Won't people be dialing information, 411, instead now?
Yes. Also, we have signed a contract with a new phone company, so to dial 911 from now on, you'll need to dial a 4, 10-10-321, the area code of the city you are in, then 911.